Privacy Policy

Lily & Fern takes your privacy very seriously, below are the details of our privacy policy.
 
Your Data
Under the General Data Protection Regulation (GDPR) 2018, Lily & Fern is the data controller
for the personal data you share with us. This data will be used to:

• respond to any enquiries you have raised with us
• enter into and maintain a contract for the provision of our products and services
• keep internal records and process invoices and payment
  
  

Lily & Fern does not share your personal data with any other third parties, or
use your information for any purpose not stated above.
The only exception to this is if we are legally obliged to do so.

You have the right to access the personal information we hold about you and
to ask that your personal information be corrected, updated, or deleted.
If you would like to exercise this right, please email lisa@[email protected]. 
 
How long do we store your data?
To allow us to perform the contract, we will retain your data prior to, and for, the contract’s duration.
We will also retain data for a longer period if it is needed in case of account/audit queries, or to comply with legal requirements. However, if this is the case we will only retain the data that is necessary to deal with such issues.
 
Cookies
Lily & Fern uses Google Analytics, so each time you visit our website we store a log of your visit which helps us to understand which how people use our website. It also tells us how many people are visiting the website in total. The cookies we store are not used to identify you personally. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptou or click the button at the bottom.

Changes to this Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal or regulatory reasons.

Contact Us
For more information about our privacy practices, if you have any questions,
​please contact us by email at [email protected]
You can also complain to the ICO if you are unhappy with how we have used your data.

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